Features of
aquaDive

Pro

Dives, courses, staff, digital forms, reports and inventory represent the core of the software, always accessible and easy to use.

For those with more complex needs, the platform provides additional modules that extend management to stays, sales, warehouse and integrations with CRM systems, hotel PMS and loyalty programs.

Main features

Customer management

Customer data and activities always up to date and ready to use.

Customers

Store dive history, attended courses and personal preferences, with the possibility to record any special requests.

Groups

Manage customers who travel together or organize themselves in groups for diving activities.

Customer lists

Export segmented customer lists with advanced filters for campaigns and automations, ready for your CRM or for the sending platforms you prefer.

Dives, courses and inventory

Tools designed to plan and organize diving activities in a simple and structured way.

Integration with FastReply Signature

Thanks to the integration between AquaDivePro and FastReply Signature, you can automate the sending, completion and digital signing of waivers, declarations and forms via smartphone, with centralized storage and real-time synchronization. Your customers sign directly on their device with their finger: you eliminate paper and speed up operational processes.

Dive Boat Sheet

Plan courses and dives and record onboard attendance with the dive boat sheet.

Equipment

Manage equipment, stock and scheduled maintenance. Receive alerts in case of low stock or when servicing is required.

Reports and analysis

A complete overview of the performance of the dive center, with data always up to date.

Statistics

Identify the most requested dives and courses. Analyze equipment rentals to make quick and informed decisions.

Financial reports

View weekly, monthly and yearly analyses of sales and billed activities.

Staff and user management

Bring more order to your team’s work with planning and control tools.

Planning and shifts

Assign tasks, organize shifts and monitor staff performance.

Users and access levels

Secure and differentiated profiles, with customized access levels for each role.

Optional features

CRM

A CRM designed for dive centers, placing customer relationships at the center.

Communications

Integrate AquaDivePro with FastReply to stay in touch with customers before, during and after activities, automating communications and loyalty building.

Newsletters and campaigns

By sharing users and activities with the management system, you can send communications and newsletters segmented according to your customers’ interests.

Stay bookings

The Stay Bookings module provides practical management of revenues and reservations for apartments and small properties, without the complexity of a hotel PMS.

Stay management

Organize customer records with dates and accommodations, easily adding dives and equipment.

Outstanding payments

Monitor in real time the customers who still need to pay, reducing the risk of missed revenue.

Loyalty

Integrate AquaDivePro with FastReply Rewards and manage complete loyalty programs: assign points for dives, courses and retail sales, set levels (Bronze, Silver, Gold, Platinum, Diamond) and allow your customers to use points for discounts, upgrades or experiences defined in their reserved area. Each customer can access their personal area to check their balance, level and choose available benefits.

Integrations

If you manage a dive center within a resort or holiday village and need to charge dives directly to the guest’s room, our technical team can create custom integrations with the hotel PMS,, automating the billing flow.

Shop Module

Management of the retail outlet, internal or separate from the Dive Center, with unified cash flows and integrated charges.

Product management

Add items with purchase and selling price, photos, descriptions and sales details; categorize by categories and subcategories; track profit margins.

Tax receipts

Automatically generate and archive fiscal documents for sold products.

Cash register

Manage cash income for shop, bar and restaurant in an organized and traceable way.

Virtual cash register

Manage sales end to end: cash register functions, issuance of receipts/invoices and electronic transmission of sales data, with POS integration. Handle cash, electronic payments and charges to the room or to the dive center customer account. Cash register and tax compliance in one single system, in compliance with current regulations*.

* Transmission of sales data is carried out through dedicated integrations compliant with legal requirements.

Shop warehouse

Monitor your inventory with advanced control and tracking tools.

Equipment

Manage diving equipment with prices, available quantities and scheduled maintenance.

Products and stock

A single catalog for all products — shop, bar, restaurant and diving — with codes, prices, quantities and custom categories.

Stock movements

Manage transfers and updates between warehouse and points of sale, with precise tracking of every movement.

Reports and statistics

Turn data into informed decisions thanks to detailed and up-to-date reports and analytics.

Shop sales

View daily sales performance based on the selected period.

Shop statistics

Discover the best-selling products and monitor stock levels in real time, both in the shop and in the warehouse.

Infoelba s.r.l. Unipersonale
Viale Teseo Tesei, 12 – 57037 Portoferraio (LI)
Elba Island – Italy
VAT No. and Tax Code 01130150491
Share capital €10,000.00 fully paid
Companies Register No. 01130150491
REA: LI – 100635