Features of
aquaDive

Pro

Dives, courses, staff, digital forms, reports and inventory represent the core of the software, always accessible and easy to use.

For those with more complex needs, the platform provides additional modules that extend management to stays, sales, warehouse and integrations with CRM systems, hotel PMS and loyalty programs.

Main
features

Dives, courses and inventory

Tools designed to plan and organize diving activities in a simple and structured way

Activity planning

Create dives, courses, and snorkeling activities, assign clients and staff, and prepare each trip in just a few steps.

Calendar and daily activities

Monitor scheduled activities, departures, participants, and assigned boats in a constantly updated view.

Electronic boat log

Manage trips with onboard participant registration and organize crew and activities efficiently.

Customer management

Customer records, diver profiles, groups, and history always available and up to date.

Customer directory

Collect personal data, diving information, preferences, notes, and useful contacts for daily operations.

Groups

Organize customers traveling together, with group leader, members, and dedicated conditions.

Customer dashboard

A complete overview of activities, products, payments, and account statement for each customer.

Administration and control

Payments, reports, and operational dashboard connected to the daily work of your diving center.

Accounting and payments

Manage charges, payments, customer accounts, and fiscal documents within a single workflow.

Operational dashboard

A central screen to monitor activities, daily customers, equipment, and operational priorities.

Statistics and reports

Access data on activities, resources, rentals, and customers to track performance and business trends.

Inventory and configuration

Equipment, rentals, users, and system settings connected within a single operational environment.

Inventory and rentals

Manage products, availability, equipment, and rentals with direct integration into daily activities.

Staff and permissions

Organize users, roles, and access levels according to your diving center structure.

Configuration and integrations

Set up operations, boats, dive sites, discounts, and integrations with external tools, including FastReply Signature for digital form management.

Optional
features

CRM

A CRM designed specifically for diving centers, focused on building and maintaining customer relationships.

Communications

Integrate AquaDivePro with FastReply to stay connected with your customers before, during, and after their activities, automating communication and retention.

Newsletters and campaigns

By syncing users and activities with the system, you can send targeted communications and newsletters based on your customers’ interests.

Stay bookings

The Stay Booking module provides a practical way to manage reservations and payments for apartments and small accommodations, without the complexity of a full hotel PMS.

Stay management

Organize customer records with dates and accommodations, and easily add dives and equipment.

Outstanding payments

Monitor in real time which customers still need to pay, reducing the risk of missed revenue.

Loyalty

Integrate AquaDivePro with FastReply Rewards and manage complete loyalty programs: assign points for dives, courses, and retail sales, set levels (Bronze, Silver, Gold, Platinum, Diamond), and allow customers to redeem points for discounts, upgrades, or exclusive experiences available in their personal area. Each customer can access their own dashboard to check balance, level, and available benefits.

Integrations

If you manage a diving center within a resort or village and need to charge dives directly to the guest’s room, our technical team can develop custom integrations with the hotel PMS, automating the billing process.

Retail module

Manage your shop, whether inside or separate from the diving center, with unified cash flows and integrated billing.

Product management

Add products with purchase and selling prices, photos, descriptions, and sales details; organize them by categories and subcategories; and track margins.

Fiscal receipts

Automatically generate and store fiscal documents for sold products.

Cash management

Track cash payments from shop, bar, and restaurant in an organized and transparent way.

Virtual cash register

Manage sales end-to-end: cashier functions, receipt issuance, and electronic transmission of transactions, with POS integration. Handle cash, electronic payments, room charges, or customer account billing within a single system, fully compliant with current regulations*.

* Transmission of transactions is handled through dedicated integrations compliant with legal requirements.

Reports and analytics

Turn data into informed decisions with detailed and up-to-date reports.

Shop sales

Monitor daily sales performance based on the selected time period.

Shop statistics

Identify best-selling products and track stock levels in real time, both in-store and in the warehouse.

Infoelba s.r.l. Unipersonale
Viale Teseo Tesei, 12 – 57037 Portoferraio (LI)
Isola d’Elba – Italia
P. IVA e C.F. 01130150491
capitale sociale €10.000,00 i.v.
registro imprese numero 01130150491
REA: LI – 100635